COVID-19 Updated Policies – April/May 2020
We are currently seeing emergency patients only, on an as-needed-basis. Phone consultations are the main method of communication. Only if we cannot resolve your issue via phone will we invite you into the office.
A dental emergency generally includes, but is not limited to:
- Swelling of the mid-face or jaw
- Pain of the joints that will not go away/getting progressively worse
- Tooth pain that does not go away
- Bleeding from the gums that does not go away or is painful
- A broken tooth that is painful
Please note – due to the limited PPE – we cannot obtain proper N95’s to treat all emergency cases – for anything we cannot treat we will refer you accordingly. The public’s safety is our PRIMARY GOAL.
Please call our office at 416 366 0777
Please DO NOT visit a hospital or emergency room.
Our goal is to limit the public’s use of hospitals and emergency rooms – please do NOT visit a hospital or emergency room if you have dental/tooth pain – please call us and we will help the best we can.
- ASTM-3 surgical masks used at all times from the operatories to the reception
- We use 2 Surgically Clean Air units (1 at reception and 1 in the back operatory area) to PURIFY and FILTER the air our patients breath
*HEPA-Rx filters have been independently tested to remove 99.998% of particles at 0.1 microns
**ANSI/ASHRAE Standard 52.2-2007
- All surface areas are disinfected after every patient both in operatory and reception area
- Complimentary masks are provided for patients if they ask before leaving
- 61-70% alcohol hand sanitizers are provided for all patients before and after treatment
*We ask the public to maintain good oral health by brushing 2-3 times daily, use a mouth rinse, and to floss every day. Proper oral health will limit complications and problems during this difficult time.*
Stay positive, maintain social distancing and together we will get through this!