Covid-19 Updated Policies

COVID-19 Updated Policies – April/May 2020

We are currently seeing emergency patients only, on an as-needed-basis. Phone consultations are the main method of communication. Only if we cannot resolve your issue via phone will we invite you into the office.

A dental emergency generally includes, but is not limited to:

  1. Swelling of the mid-face or jaw
  2. Pain of the joints that will not go away/getting progressively worse
  3. Tooth pain that does not go away
  4. Bleeding from the gums that does not go away or is painful
  5. A broken tooth that is painful

Please note – due to the limited PPE – we cannot obtain proper N95’s to treat all emergency cases – for anything we cannot treat we will refer you accordingly.  The public’s safety is our PRIMARY GOAL.

Please call our office at 416 366 0777

Please DO NOT visit a hospital or emergency room.  

Our goal is to limit the public’s use of hospitals and emergency rooms – please do NOT visit a hospital or emergency room if you have dental/tooth pain – please call us and we will help the best we can.

  1. ASTM-3 surgical masks used at all times from the operatories to the reception
  2. We use 2 Surgically Clean Air units (1 at reception and 1 in the back operatory area) to PURIFY and FILTER the air our patients breath

*HEPA-Rx filters have been independently tested to remove 99.998% of particles at 0.1 microns

**ANSI/ASHRAE Standard 52.2-2007

  1. All surface areas are disinfected after every patient both in operatory and reception area
  2. Complimentary masks are provided for patients if they ask before leaving
  3. 61-70% alcohol hand sanitizers are provided for all patients before and after treatment

*We ask the public to maintain good oral health by brushing 2-3 times daily, use a mouth rinse, and to floss every day. Proper oral health will limit complications and problems during this difficult time.*

Stay positive, maintain social distancing and together we will get through this!